Play Safe

Responsible Gaming – Stay in Control at 3bdt99

3bdt99 is committed to providing a safe and enjoyable experience for every player in Bangladesh. Gambling should always be fun — never a source of financial stress or harm.

At 3bdt99, we believe that gambling is a form of entertainment — and like all entertainment, it works best when enjoyed in moderation. Our Responsible Gaming programme exists to give every player on our Bangladesh platform the tools, information, and support needed to maintain healthy gambling habits.

Whether you play slots, follow live cricket betting during a BPL match, or try your luck on Aviator crash games, the principles of responsible gaming remain the same: set limits, play within your means, and seek help if gambling stops feeling like fun. This page outlines what 3bdt99 offers to support you, and what to do if you need assistance.

Our Core Commitment: 3bdt99 will never encourage players to chase losses, bet beyond their stated limits, or gamble during financial hardship. Our customer support team is trained to respond to responsible gaming concerns with sensitivity and without judgment.

Tools to Keep You in Control

Practical features built into your 3bdt99 account to help you gamble responsibly.

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    Deposit Limits

    Set a daily, weekly, or monthly cap on how much you deposit into your 3bdt99 account. Once your limit is reached, no further deposits are accepted until the limit period resets. Lowering a deposit limit takes effect immediately; raising it requires a 24-hour cooling-off period to prevent impulsive decisions.

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    Session Time Limits

    Define how long you want to play in a single session. When your chosen time limit is reached, you will receive a notification and can choose to stop or extend. You can also enable automatic session logout so that you are logged out of 3bdt99 once your session time expires, preventing unplanned extended play.

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    Loss Limits

    Set a maximum loss threshold per day, week, or month. Once your net losses reach the defined amount, you will be unable to place further bets for the remainder of that period. This tool is particularly useful for players who want a firm financial boundary on their 3bdt99 activity.

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    Time-Out / Cool-Off Period

    Take a short break from gambling without permanently closing your account. You can activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. Your account and balance remain safe, and the time-out cannot be cancelled once activated.

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    Self-Exclusion

    If you feel that gambling is causing serious harm, you can request a self-exclusion on your 3bdt99 account. Self-exclusion periods start at 6 months and can be set for 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account is locked and you will not receive any promotional communications from 3bdt99. To request self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request".

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    Activity Statements

    Request a full history of your deposits, withdrawals, bets, and session durations at any time. Reviewing your activity statement regularly is one of the most effective ways to stay aware of your gambling habits and spot any patterns that concern you before they become a problem.

How to Set Your Limits

Follow these steps to activate responsible gaming tools on your 3bdt99 account.

  1. Log in to your 3bdt99 account using your registered credentials.
  2. Navigate to the Account Settings section, then select Responsible Gaming.
  3. Choose the tool you want to activate — deposit limit, session limit, loss limit, time-out, or self-exclusion.
  4. Enter your preferred values and confirm. Restrictions that reduce your activity take effect immediately.
  5. You will receive a confirmation to your registered email address (or bKash/Nagad notification if applicable) confirming your limit is active.
  6. To modify an existing limit (increasing a cap or shortening a time-out), a mandatory cooling-off period applies. Contact [email protected] if you need assistance.
Need Help? If you have difficulty setting limits through your account dashboard, contact our support team at [email protected]. We will apply the restriction to your account directly and confirm it in writing within one business day (Bangladesh Standard Time, UTC+6).

Recognising Problem Gambling

Honest self-awareness is the first step toward getting help. Watch for these warning signs.

Problem gambling can affect anyone, regardless of income, experience, or how long they have been playing. The signs can develop gradually and may not be obvious at first. If you recognise any of the following behaviours in yourself or someone you know, it is important to take action.

  • Gambling with money meant for essential expenses — rent, food, utility bills, or bKash/Nagad transfers to family.
  • Chasing losses by placing larger bets or playing for longer in an attempt to win back money already lost.
  • Feeling anxious, irritable, or restless when not gambling, or when attempting to cut down.
  • Lying to family members, friends, or colleagues about how much time or money you spend on gambling.
  • Borrowing money, selling belongings, or taking out loans to fund gambling activity.
  • Neglecting work, study, or family responsibilities because of time spent gambling.
  • Using gambling as a way to escape stress, anxiety, depression, or personal problems.
  • Repeatedly and unsuccessfully trying to stop or reduce gambling on your own.

Quick Self-Assessment

Answer these questions honestly to check whether your gambling habits are healthy.

Have you ever spent more than you planned on a single gambling session?

If this happens regularly, consider activating a session loss limit on your 3bdt99 account.

Do you feel the need to bet increasing amounts to get the same level of excitement?

This is a recognised sign of gambling tolerance — a key early indicator that habits may be escalating.

Have you ever gambled to escape worry, stress, or problems at home or work?

Using gambling as emotional relief often leads to unhealthy dependency. Talking to someone you trust can help.

Have others close to you expressed concern about your gambling?

The perspective of people who know you well is often more objective than self-assessment. Take their concerns seriously.

Have you ever tried to win back losses immediately after a losing session?

Chasing losses is one of the most financially damaging gambling behaviours. A time-out can help break this cycle.
If you answered "Yes" to two or more of the above questions, we strongly encourage you to contact our support team or activate a time-out or self-exclusion on your 3bdt99 account. Seeking help early makes recovery significantly more straightforward.

3bdt99's Commitments to You

What we do every day to maintain a responsible platform for Bangladesh players.

Strict Age Verification

Every new 3bdt99 account undergoes identity and age verification before full access is granted. Players must confirm they are 21 years of age or older. We request identity documents — such as a National ID card or passport — and cross-reference them against the details provided at registration. Accounts that cannot be verified as 21+ are permanently suspended.

Automated Risk Monitoring

3bdt99 uses automated monitoring to flag account patterns that may indicate problem gambling — including unusually rapid deposit sequences, significantly increased bet sizes after a loss run, or very long uninterrupted session durations. Flagged accounts receive a responsible gaming check-in from our support team.

Responsible Advertising

3bdt99 does not target promotional communications at players who have active self-exclusion or time-out restrictions, players who have recently made a responsible gaming request, or accounts identified as potentially vulnerable. We do not use marketing messaging that encourages chasing losses or portrays gambling as a solution to financial difficulties.

Trained Support Staff

Our customer support team in Bangladesh receives ongoing training in responsible gaming awareness. When a player contacts us with a gambling-related concern, our team responds with empathy, connects the player with appropriate tools, and where necessary provides referral guidance. No support agent will suggest that a player continue playing to resolve a responsible gaming concern.

No Underage Content

3bdt99 does not use imagery, language, or themes that could appeal to minors in any marketing or platform content. Game categories are clearly labelled as adult entertainment. Our platform is not accessible without age-verified account registration, and we do not offer free-play modes that allow unverified visitors to experience real-money game mechanics.

Getting Help & Support

You don't have to deal with problem gambling alone. Help is available.

If gambling has become a problem — for you or someone close to you — the most important step is to reach out. 3bdt99 takes every responsible gaming contact seriously, and our team will respond promptly and confidentially.

Contact 3bdt99 Support

Email our support team at [email protected] with the subject line "Responsible Gaming Help". We will respond within one business day (BST, UTC+6) and will apply any account restrictions you request immediately upon receiving your message. Your enquiry is treated with full confidentiality.

Talk to Someone You Trust

Speaking to a trusted friend, family member, or colleague about a gambling concern is often the most effective first step. People close to you can offer perspective, practical support, and accountability as you work to regain control. Many players in Bangladesh find it helpful to speak with a family elder or community leader they respect.

Keep a Gambling Diary

Tracking your gambling activity — time spent, amounts deposited, amounts won or lost, and your emotional state before and after each session — can reveal patterns that are hard to see in the moment. You can request your full 3bdt99 activity statement at any time from [email protected] to use as the basis for this review.

Remember: Requesting a self-exclusion, time-out, or limit reduction on your 3bdt99 account is always free, always confidential, and can be done at any time — no questions asked. We will never attempt to discourage you from using these tools.

Advice for Families & Friends

How to support a loved one who may have a gambling problem.

Living with or caring about someone who has a gambling problem can be stressful and confusing. You may feel helpless, frustrated, or unsure whether to confront the situation. The following guidance may help:

  1. Approach the conversation calmly and without blame. Use factual observations rather than emotional accusations — focus on specific behaviours you have noticed rather than making general character judgements.
  2. Encourage the person to contact 3bdt99 to activate a self-exclusion or time-out. Offer to sit with them while they send the email to [email protected] if that helps.
  3. Remove easy access to funds where possible — this is not a punitive measure but a practical safeguard while the person works on their gambling habits.
  4. Seek support for yourself as well. Supporting someone with a gambling problem takes an emotional toll; speak to someone you trust about your own feelings and needs.
  5. Be patient. Recovery from problem gambling is rarely linear. Setbacks happen — what matters is that the person continues to seek help and does not give up on regaining control.

Play Responsibly at 3bdt99

Gambling is most enjoyable when it stays within your limits. Explore our games, check the FAQ for common questions, or log in to set your responsible gaming preferences today.

View Frequently Asked Questions Log In & Set Your Limits