Data Protection

Privacy Policy – How 3bdt99 Protects Your Personal Data

Your privacy matters to us. This policy explains exactly what data 3bdt99 collects, why we collect it, and how we keep it safe on our Bangladesh platform.

Effective Date: 1 January 2026  |  Last Updated: 1 January 2026

Your Privacy at a Glance

The most important things you should know about how 3bdt99 handles your data.

  • 🔒

    SSL Encryption on Every Session

    Every page you visit and every form you submit on 3bdt99 is protected by SSL (Secure Sockets Layer) encryption. The padlock in your browser confirms that data transmitted between your device and our servers cannot be intercepted by third parties.

  • 🚫

    We Do Not Sell Your Data

    3bdt99 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely for the purposes described in this Policy — operating your account, processing payments, verifying identity, and improving our services.

  • 🎯

    Purpose-Limited Collection

    We only collect data that is genuinely necessary for the services we provide. We do not collect data speculatively. Every category of data we hold is linked to a specific, documented purpose such as account management, payment processing, or fraud prevention.

  • 📋

    Your Right to Access and Delete

    You have the right to request a copy of the personal data 3bdt99 holds about you, to correct inaccurate data, and in certain circumstances to request deletion. Submit a data request to [email protected] and we will respond within 30 days.

  • 🏦

    Secure Payment Data Handling

    Payment method details — including bKash wallet numbers, Nagad accounts, and bank references — are processed via encrypted, PCI-DSS-compliant payment infrastructure. 3bdt99 does not store full card numbers or mobile banking PINs on its own servers.

  • 👁️

    Transparent Cookie Use

    3bdt99 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

1. What Data We Collect

Categories of personal information 3bdt99 may hold about you.

Identity Data
Full name, date of birth, nationality, and copies of identity documents (national ID card, passport, or driving licence) provided during account verification.
Contact Data
Email address, mobile phone number, and residential address (city, district, and postcode) provided at registration or when contacting support.
Financial Data
Payment method identifiers (bKash number, Nagad account, Rocket number, Upay reference, bank account name and last four digits), transaction history, deposit amounts, and withdrawal records denominated in BDT.
Technical Data
IP address, browser type and version, device type and operating system, session timestamps, and geolocation data (country/city level) collected automatically when you access the platform.
Usage Data
Pages visited, games played (slots, Aviator, live casino, cricket betting, etc.), session duration, betting history, bonus activity, and interaction patterns on the platform.
Communications Data
Records of support conversations, emails sent to [email protected], live chat transcripts, and any feedback or complaint correspondence.
Preference Data
Language preferences, notification settings, responsible gaming limit selections, and self-exclusion status if applicable.

2. How We Use Your Data

The specific purposes for which 3bdt99 processes your personal information.

Account Management

We use your identity and contact data to create and maintain your 3bdt99 account, authenticate your identity at login, communicate account-related updates (including changes to these policies), and provide customer support. This processing is necessary for the performance of our contract with you.

Payment Processing

Financial data is processed to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks. We record transaction histories to resolve disputes, produce statements, and comply with financial record-keeping obligations. Payments are processed through secure, encrypted channels and we do not store sensitive payment credentials beyond the reference identifiers required for transaction tracking.

Identity Verification and Fraud Prevention

Identity documents and financial records are used to verify that you meet the 21+ age requirement, confirm that payment accounts are registered in your name, and detect or prevent fraudulent activity, money laundering, or policy violations. This processing is necessary for compliance with legal obligations and to protect the legitimate interests of the platform and its users.

Platform Improvement and Analytics

Technical and usage data is analysed in aggregate to understand how players navigate the 3bdt99 platform, which games and features are most popular, and where the user experience can be improved. This analysis is conducted on anonymised or pseudonymised data wherever possible and does not result in individual-level profiling for marketing purposes.

Promotional Communications

Where you have opted in to receive promotional messages, we may use your contact data to send information about bonuses, seasonal promotions (Eid specials, BPL cricket offers, Pohela Boishakh promotions), and new game launches. You can withdraw consent and unsubscribe from marketing communications at any time by contacting [email protected] or updating your notification preferences in your account dashboard.

Responsible Gaming

Preference and usage data — including session duration, betting frequency, and deposit patterns — may be used to monitor for signs of problem gambling and to enforce responsible gaming limits or self-exclusion requests that you have set. This processing is carried out in your interests and is integral to our duty of care as a gaming platform.

3. Data Sharing & Third Parties

When and with whom 3bdt99 may share your personal information.

4. Data Retention

How long 3bdt99 keeps your personal data after your account is closed.

Account Data
Retained for the lifetime of your active account plus 5 years following account closure, to satisfy financial record-keeping requirements.
Transaction Records
Retained for a minimum of 5 years from the date of each transaction in line with anti-money laundering obligations.
Identity Documents
Retained for 5 years following account closure or the completion of any KYC review process, whichever is later.
Support Communications
Retained for 2 years from the date of the most recent communication in a support thread, then securely deleted.
Technical / Log Data
Server logs and IP address data retained for up to 12 months for security and fraud-detection purposes, then anonymised or deleted.

5. Cookies & Tracking Technologies

How 3bdt99 uses cookies and what you can do about them.

Strictly Necessary Cookies

These cookies are essential for the platform to function. They keep you logged in during a session, maintain your language preferences, and ensure that security features operate correctly. You cannot opt out of strictly necessary cookies without disabling the platform entirely.

Analytics Cookies

We use analytics cookies to collect aggregated, anonymised data about how visitors interact with the 3bdt99 platform — which pages are visited most, how long sessions last, and where users encounter difficulties. This data is used solely to improve the platform experience.

Preference Cookies

Preference cookies remember choices you have made on the platform, such as your notification settings, responsible gaming limit preferences, and interface configuration. Disabling these cookies means your preferences will not be saved between sessions.

Managing Cookies: You can control cookie settings through your browser's privacy options. Most modern browsers allow you to block or delete cookies from individual sites. Please note that blocking all cookies from 3bdt99 will prevent you from staying logged in and may disrupt core platform features.

6. Your Data Rights

The rights you hold over your personal information held by 3bdt99.

7. Security Measures

Technical and organisational safeguards protecting your data on 3bdt99.

8. Minors & Age Restriction

3bdt99 is strictly for adults aged 21 and above.

21+ Only: The 3bdt99 platform is intended exclusively for adults aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will immediately close the associated account and delete all related personal data. If you believe a minor has registered on our platform, please contact [email protected] without delay.

9. Policy Updates

How we notify you when this Privacy Policy changes.

10. Privacy Contact

Get in touch with our team for any data protection questions or requests.

Data Enquiries

For any questions about this Privacy Policy, to exercise your data rights, or to raise a data protection concern, please contact our support team. All privacy-related enquiries should be directed to: [email protected] — please use the subject line "Privacy Enquiry" or "Data Rights Request" so we can route your message to the appropriate team.

Response Commitment

We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a full response within 30 calendar days of receiving a verified request. Complex requests involving large volumes of data or requiring legal review may take up to 60 days, in which case we will notify you of the extended timeline. All response times are measured in Bangladesh Standard Time (BST, UTC+6).

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